User Guide

TPE Companion Care & User Guide

This guide is intended for adults 18+ only. Review the product-specific specifications and care information before use.

1. Before First Use

  • Carefully inspect the product after delivery.
  • Allow the product to return to room temperature before handling if it has been exposed to very hot or cold conditions during transit.
  • Review the product-specific specifications and care information before use.

2. Cleaning

  • Clean TPE surfaces gently using lukewarm water and mild soap.
  • Do not use harsh solvents, alcohol-based cleaners, bleach, or aggressive household chemicals unless specifically confirmed safe for TPE.
  • Avoid prolonged soaking.

3. Drying

  • Pat dry with a clean, soft towel.
  • Allow the surface to air-dry completely before storage or dressing.
  • Pay particular attention to areas where moisture may remain trapped.

4. Surface Care

  • Follow the product manufacturer’s recommended TPE care method.
  • If using renewal powder or another surface-care product, confirm that it is suitable for TPE before application.
  • Test unfamiliar care products on a small, inconspicuous area first.

5. Clothing & Color Transfer

  • Dark or strongly dyed fabrics may transfer color to TPE.
  • Wash new clothing before use where appropriate.
  • Avoid leaving dark clothing in prolonged contact with the product.
  • Test unfamiliar fabrics on a small, inconspicuous area first.

6. Handling

  • Handle the product carefully due to its weight.
  • Avoid pulling or lifting the product by fingers, wrists, hair, or other small areas.
  • Do not force joints beyond their natural range of movement.
  • Keep the product away from sharp objects and excessive heat.

7. Storage

  • Store in a clean, dry environment away from direct sunlight and excessive heat.
  • Avoid prolonged pressure on a single area where practical.
  • Keep away from materials that may stain or damage TPE.

8. Need Help?

Need help with product care? Contact us at support@novelink.net.